Tired of juggling through emails just to schedule a single appointment? Are you looking for a smoother and simpler way to manage your appointments straight from your WordPress site? Well, I’ve an easy solution for you: you don’t need to purchase any booking form plugin, you can easily create professional booking form on WordPress website with payment gateway through your regular form builder.
Yes, you heard it right! And today, I’ll walk you through how to create a booking form for your business with a simple wordpress form builder. This booking form on your website will save you hours and make the booking process easier for your business. Also, you can manage customer appointments more efficiently and ensure everything runs smoothly. But before that, let’s know why we need a booking form.
Did you know that about 70% of customers prefer booking appointments online? They find manually calling or visiting a waste of time. By looking at the percentage, you can guess how the demand for digital convenience is growing day by day.
Therefore, having a booking form on your website is a must. Whether your website is all about consulting sessions, event reservations, spa treatments, or online classes, a booking can help you with all of it.
Now, I’ll be sharing such eye-opening statistics that will leave you wondering why your website still doesn’t have an online booking form. So keep reading.
Book Anytime, Anywhere– 24/7 Availability
When any business offers an online booking system, it gives clients the opportunity to schedule an appointment at any time without waiting for business hours. This way, the booking rate increases by 37% compared to manual booking.
Saves Time and Reduces Back-and-Forth
A booking form on your WordPress site saves you over 8 hours per week, which you would have spent juggling emails, calls, or an appointment sheet. It saves you time so that you can utilize it on more meaningful activities.
Gives users an excellent booking experience
According to studies, a happy customer with a great experience is more likely to pay 16% extra of the actual price. Yes! That’s true, when your customers get a positive experience, a clear, easy-to-navigate booking form, this encourages them to share their experience. This is what we call word of mouth.
Reduces No-Shows
With built-in features like email confirmations and reminders, booking forms help reduce no-shows and last-minute cancellations. As a result, administrators can skip those last-minute blunders and can run a smoother reservation system.
Eliminates Operational Costs
Many of us still doubt whether maintaining an online booking form is worth it or not? Have you ever considered the actual cost of managing appointments manually and how dedicated manpower it requires? Using an automated booking form is a smart investment, you can significantly reduce staff workload, save time, and cut down operational costs.
Integrates With Payments Gateways
Many WordPress booking plugins allow you to accept payments, making your workflow smoother than ever.
A well-designed WordPress booking form on your website doesn’t just manage appointments, it also levels up your business operations.
I know you must be wondering among so many options, why choose Bit Form? Like other WordPress form plugins, this advanced form builder doesn’t limit customization flexibility, restrict form submissions, nor does it charge extra bucks for any hidden features.
Most importantly, it is one of the easiest, lightweight, and affordable form builders in the history of WordPress. Moreover, it is packed with all the fabulous features that you’ll need to build a professional booking form or any other form. With Bit Form, you can create various forms, including: Appointment booking form, Hotel booking form, Meeting room booking form, Event registration form, RSVP form, Donation form, Conversational forms, and many more.
Now, enough of talking, let’s focus on creating a classic hotel booking form.
Let’s list out the steps for clear indication.
Now, install and activate the Bit Form. Simply open your WordPress dashboard > Move to Plugins section > Click on “Add Plugin” > Search for Bit Form > Press the Install button and then Activate the plugin.
Good job! The plugin activation is done.
Open the Bit Form dashboard and click on “Create Form”. You can see it offers a total of 31 pre-built form templates, and more are on the way. These pre-designed templates reduce the stress of designing a form from scratch.
Moreover, you can also create custom forms as per your needs from scratch or customize the existing templates.
Then select the blank template.
Now, decorate the booking form with essential fields that relate to a hotel booking form. First things first, add some basic fields like name, email, and phone number.
You can drag-and-drop from the left side menu, or simply click on the specific field it will be added to the form instantly. Basically, Bit Form comes with 40+ basic to advanced form fields, with which you can easily create any form from simple to complex.
Next, let’s make the email and number fields required. For that, click on the field. Check the field settings on the right side, scroll down, you’ll find the Required option, toggle it.
Now that you’ve collected general information, it’s time to get booking details.
Next, let’s add some dropdown fields, like what type of rooms do you need, where you’ll give multiple options like “ Single Room, Double, or Suite”. You can definitely add as many options as you want, you just need to look for “Add/Edit Options+” button in the Field Settings. There you’ll get “Add More+” button. Simply tap the button and add more options.
Then you can add another number field asking how many rooms they need. This way, you’ll get all the information sequentially.
Note: Bit Form comes with a 60-column grid facility, which means you can adjust the form fields’ width and make multiple columns. All you need to do is put your cursor on the three-dot icon and drag the fields and adjust the field width, or you can alter the column width from “Size & Position” option.
Now we’ve to gather the arrival date and time along with the departure date. So, look back at the fields section (On the Left) and search for the Date-Time field.
After getting the check-in and out times, you can ask customers whether they want a free pickup service or not. There will be two choices, Yes/No, if they want only then the next question, that is “Flight Number?” will appear; otherwise it will remain hidden.
In that case, you’ll need to apply conditional logic. So, move to the form settings and select Conditional Logics.
Next, start configuring the action logic by selecting the “Only on Field Input” option. This ensures the condition is triggered only when the user interacts with a particular field.
Then, set up the If condition by choosing the form field “Do you want free pickup service on arrival?”, set the logic to Equal, and the value to Yes. After that, configure the Then condition by selecting the form field “Flight Number?” and setting the action to Show. This setup will display the “Flight Number?” field only when the user opts for the free pickup service.
Lastly, click on the Update button to save the changes.
Once you’re done collecting booking information, let’s add a payment section.
With Bit Form, you have multiple payment gateway options such as PayPal, Stripe, Razorpay, and Mollie. To set up the payment system, you need to move to Bit Form’s App Settings > Payment Section > Select preferred payment option, and start configuring it.
Today, I’ll be using Stripe to collect payments in this booking form. After selecting the gateway, you need to give your essential credentials, such as Client ID & Secret. You can easily get them from PayPal’s developer site. However, if there is any trouble, you can go through our detailed doc on how to set up Stripe integration in Bit Form.
So once you paste the credentials, press the Save button. If your setup was successful, you’ll see the connected accounts below.
Now, search for the Stripe field and add it to the form. Then adjust the payment settings in the field settings, for example, choose the currency, also don’t forget to make the Amount Type dynami,c and then select the Amount Field.
As your payment configuration is done, Congratulations! Your booking form is complete. You can now publish this hotel booking form on your WordPress site.
You can make your form more professional by customizing the confirmation message that people will see once they use the form to book a hotel on your site.
You can start by first navigating to Form Settings > Confirmation > Edit the Form Success Message and write your own custom message.
You can even get instant email notifications on each form submission. To configure the settings, you must follow this guide.
Once your hotel booking form is fully ready, press the Publish button (on the top-right) and copy the shortcode. Now, paste the shortcode to your site’s desired page or post.
Here’s how the booking form we’ve built so far looks.
Note
To make the form more attractive you can style the form tailored to your brand. So to customize and style your WordPress forms, follow this simple guide.
Now that your online booking form creation is finished, come have a look at some of its real-life use cases.
To be real, adding a booking form on your websites isn’t just for hotels. There are many different category businesses that can actually benefit from this type of online booking form. Below, I’ve listed a few real-life scenarios to show you just how versatile a booking form can be:
Spa & Fitness Centers
We all know running a Spa space means all day long client handling, walk-ins, and phone calls. However, with a booking form, spa owners can let customers book their preferred slots online instead of handling numerous calls during rush hours.
This form not only reduces your staff’s workload but also increases the booking rate, especially when you’re closed. Additionally, using smart features like conditional logic, you can offer services like “Aromatherapy” or “Hot Oil Hair Massage” right within the form.
Educational Institutions
For teachers or course instructors, booking forms can be a lifesaver. With an online booking form, they can manage class registrations, parent-teacher meetings, and training sessions efficiently. This type of form saves time and gives students more flexibility and control over their learning experience.
Healthcare Providers
Often, it is seen in clinics and diagnostic centers that booking appointments over phone calls results in double-booking or misunderstanding. So, a professional appointment booking form allows patients to reserve their appointment themselves without any confusion. And the benefit of this is that it reduces waiting time and ensures no appointments get missed.
Event Planners & Photographers
In the event planning profession, clarity is the most crucial trait. With an event booking form, clients can select the event date, shoot type (like wedding or birthday), venue preference, and even upload references. This way, event planners can gather all the important information in one go and secure commitments with advance payments, which reduces the risk of cancellations.
1. Making Too Many Fields Required
Don’t overwhelm customers! They often get intimidated when they see some of the fields that they don’t feel like filling in are set to Required. So try to obtain the information that is necessary to complete the booking.
2. Ignoring Device Responsiveness
More than 60% of bookings are done via mobile. You need to make sure your form is responsive and mobile-friendly.
3. No Confirmation Message
It is a common psychology, users often consider their booking was not successful if they don’t see a success message. Therefore, use a clear confirmation message.
4. Not Sending Email Confirmations
Skipping email confirmations or reminders can lead to missed appointments or confusion. I have mentioned how you can get instant email notification on each booking.
5. Forgetting to Test the Form
Before publishing, it is better to test your form thoroughly. Try different scenarios like successful bookings, payment failures, and incorrect inputs.
6. Not Setting Up Conditional Logics
Conditional logic makes the form more dynamic and clean. So instead of cluttering the form with too many questions, showcase them based on the user’s previous answers. This way, your form will be easier to complete for users.
7. Not Connecting a Payment Gateway (if needed)
Include payment options in the form if the service you’re providing is paid. Without one, payment collection will be too difficult manually. You can use any payment gateway such as PayPal, Stripe, Razorpay, or Mollie.
Creating a booking form with Bit Form is not only simple but actually quite enjoyable. For your WordPress site, a professional booking form can significantly improve user experience, simplify operations, and polish your overall professionalism.
Bit Form’s user-friendly interface, dynamic form fields, integration with 4 different payment gateways, and effortless integration with 300+ applications through Bit Integrations, allows you to create any type of booking form in minutes. Moreover, it is lightweight, affordable, and trusted by 10000+ users and is recommended by famous WordPress experts.
So what’s the wait for? Create your custom booking form today using Bit Form and release the hassle of managing numerous appointments.
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